Seek+First+to+Understand,+Then+to+Be+Understood



"To my mind, empathy is in itself a healing agent...because it releases, it confirms, it brings even the most frightened person into the human race. If a person is understood, he or she belongs." - Carl Rogers “ [|You can’t talk your way out of what you’ve behaved yourself into.] ” Stephen Covey "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them." ~ Ralph Nichols "Sainthood emerges when you can listen to someone's tale of woe and not respond with a description of your own".-Andrew V. Mason (shared by J. Henry)

"If you just learn a single trick, Scout, you`ll get along a lot better with all kinds of folks. You never really understand a person until you consider things from his point of view . . . until you climb inside of his skin and walk around in it". - Atticus Finch // -To Kill A Mockingbird (shared by J.Henry) //

"Listening has the quality of the wizard's alchemy. It has the power to melt armor and to produce beauty in the midst of hatred." -Brian Muldoon (shared by J.Henry)

“Listening looks easy, but it’s not simple. Every head is a world.”- Cuban Proverb (shared by J.Henry)  [|There are three constants in life... change, choice and principles.] ”- Stephen Covey (Shared by J. Pritts) This is the actual Chinese character for “listen.” It is composed of all the things that culture believes are necessary to be an effective listener. "Active Listening." //U.S. Department of State//. U.S. Department of State. Web. 01 Apr. 2012. . - Submitted by Rob Heinrich

- Kate Armstrong



(shared by J.Henry) [] Shared by Pam Dinan

Submitted by J. Pritts



media type="custom" key="25418280""On Empathy" (shared by J. Henry)media type="custom" key="25418304""Talking Stick" (shared by J. Henry)

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(shared by C. Dedes)

Top ten list: [] ( shared by Jim Achuff)

Read S.O.L.E.R. [] ( shared by Jim Achuff)

Leading in a Culture of Change by Michael Fullan, particularly the concept of Slow-Knowing.

Slow Knowing – Leaders need to take their time to analyze and learn about new theories and ideas instead of jumping on every bandwagon that comes along. Shared by Pam Dinan

- Kate Armstrong

Six Ways Effective Listening Can Make You a Better Leader (shared by Kim Shaw)

Salem, Richard. "Empathic Listening." //Beyond Intractability//. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: July 2003 <[]>.(shared by J. Henry) http://powertochange.com/s/90/tags/psychological-air/ (shared by J. Henry) Test for active listening skills: [] ( shared by Jim Achuff)